Privacy Policy

Effective Date: July 19, 2024

This Privacy Policy describes how Handycrafts.co (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our marketplace platform (the “Platform”) to buy or sell handmade products.

Information We Collect

Personal Information: This includes information that can be used to identify you, such as your name, email address, billing address, shipping address, phone number, and payment information.

Transaction Information: This includes information about your purchases and sales on the Platform, such as the items you buy or sell, the price, and the date of the transaction.

Usage Data: This includes information about how you use the Platform, such as the pages you visit, the searches you perform, and the products you view.

Device Information: This includes information about the device you use to access the Platform, such as your IP address, device type, operating system, and browser type.

How We Use Your Information

We use the information we collect for several purposes:

  • To provide and operate the Platform and deliver the services you request.
  • To process your transactions and orders.
  • To send you information about your account, purchases, and sales.
  • To communicate with you about promotions, special offers, and other news related to the Platform.
  • To personalize your experience on the Platform.
  • To improve the Platform and our services.
  • To analyze how you use the Platform.
  • To comply with the law.

Sharing Your Information

We may share your information with third-party service providers who help us operate the Platform and deliver our services. These service providers are contractually obligated to keep your information confidential and secure.

We may also share your information with third-party partners, such as payment processors and shipping companies, to fulfill your transactions and orders.

We will not share your information with any third-party for marketing purposes without your consent.

We may disclose your information if we are required to do so by law, in response to a legal process, or to protect the rights or safety of ourselves or others.

Your Choices

You have several choices regarding your information:

  • You can access and update your personal information in your account settings.
  • You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any marketing email we send you.
  • You can choose to delete your account by contacting us.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with the services you request. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

We take the security of your information seriously. We use a variety of security measures to protect your information, including encryption at rest and in transit. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Children’s Privacy

Our Platform is not intended for children under the age of 13. We do not knowingly collect information from children under 13. If you are a parent or guardian and you believe that your child has provided us with information, please contact us. We will delete the information from our records.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@handycrafts.co